The application covers various functions to help field engineers to complete their activities at the site itself and better consumer experience.
Key Features:
-- Attendance Punching.
-- Capturing customer e-signature.
-- Customer Rating for the services provided by FSE.
-- Online Bill Generation and sharing for out of warranty service requests.
-- Alerts and important information passing directly to FSE.
-- Warranty Proof and site images uploading option.
-- Scanning option for QR coded product information
-- Estimator.
-- SLA time countdown information for improving SLA.